Non-residential IP error

kyzzy · Jan 28, 2026

Hello! I am trying to join the server but I can't, as it seems my IP gets detected as a non-residential one. In case it's of any help, my ISP mostly provides services for businesses.
Is there a way to sort this out?

omega · Jan 28, 2026

Ensure you don't have any VPN's on, if you truly don't maybe contact Fredy/Bolli to get it sorted. It's just a preventative measure to stop ban evading

Lucius Husky · Jan 28, 2026

Saamchii · Jan 29, 2026

If any context is needed. I've played on the server for years. He's a friend of mine from spain, and his provider is Aire, which assigns Non-residential IP's.
- We checked the network and made sure nothing was installed and only his normal ethernet adapter was enabled
- Switched to the x64 chromium version
- The game is a fresh install, first with no addons and later with some perp addons
- We tried flushing the DNS

Planned:
- We can try to pull the router for 5-10min in hope to get a new IP assigned by the ISP.

AcidFerret · Jan 29, 2026

Just to check has your friend tried using a mobile hot-spot to see if that allows him to connect?

kyzzy · Jan 29, 2026

AcidFerret said:
Just to check has your friend tried using a mobile hot-spot to see if that allows him to connect?

I would try that, but I don't have a wifi adapter on my pc. :<

Nakos · Jan 29, 2026

contact @Fredy to add playtime hours to your account

Creepis · Jan 29, 2026

kyzzy said:
I would try that, but I don't have a wifi adapter on my pc. :<

You don't need Wi-Fi, just plug it in with USB and enable USB-Tether. It's usually under Hotspot options or somewhere in the settings. Make sure to disable your actual ethernet card/port on your PC via device manager, you know that it works if you still have a connection.

AceAbo · Jan 29, 2026

Creepis said:
You don't need Wi-Fi, just plug it in with USB and enable USB-Tether. It's usually under Hotspot options or somewhere in the settings. Make sure to disable your actual ethernet card/port on your PC via device manager, you know that it works if you still have a connection.

For iPhones you need to download the iTunes app and connect it to pc and trust device should let you do that

Clarky · Jan 29, 2026

If you’re going to use a mobile hotspot via iPhone, do not download iTunes from the Microsoft store, get it from the official Apple website instead

kyzzy · Jan 30, 2026

Creepis said:
You don't need Wi-Fi, just plug it in with USB and enable USB-Tether. It's usually under Hotspot options or somewhere in the settings. Make sure to disable your actual ethernet card/port on your PC via device manager, you know that it works if you still have a connection.

I wasn't aware of that functionality, thanks!
I'll try that as soon as I get my mobile data refilled for the month.

Lucius Husky · Feb 1, 2026

Was this resolved?

Lucius Husky · Feb 1, 2026

@Bolli

kyzzy · Feb 1, 2026

Lucius Husky said:
Was this resolved?

Got in contact with Fredy about resolving it on Monday.

Saamchii · Feb 3, 2026

Quick update: Fredy asked to be messaged last Monday. We presume he was quite busy as he didn't get back to us. We've shot him another message asking if he maybe has some time soon to look at this.

kyzzy · Feb 3, 2026

Problem solved!

Non-residential IP error

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