Bug Report (Furniture and stock of my store were compleatly deleted after rejoining)

[Denisius]

Type of Bug: Content

Description of the Bug: Furniture and stock of my store were compleatly deleted after rejoining

How to reproduce the Bug: Unsure

Time Stamp: Today at around 9:30 i was disconected because of an wifi issue when i rejoined at around 9:50 - 10:00 my stuff was gone

Errors: X

Media: X

 

[Dick Harris]

if you are disconnected for more than 5 minutes, everything gets sent back to storage

 

[Denisius]

As i said it was compleatly deleated not sent to storage

 

[Exnem]

if you are disconnected for more than 5 minutes, everything gets sent back to storage

Logs confirm a significant discrepancy between items still in circulation/properly removed from circulation such as confiscations; and items that are supposed to still be placed out in the world or in circulation, which do not currently exist either as an owned item by anyone else or as a placed prop. After a disconnect that lasted longer than 5 minutes, the props did not automatically return to storage to anyone and simply just vanished, which I confirmed just now in-game.

I checked each item ID and its history. The trend was a dead end with no resolution for each of the following items:

| 1x USP40 [Reflex Sight - Suppressor - Magazine] 206079607
| 2x Christmas Lights
| 1x M1911A1 [Suppressor - Magazine] 206033138
| 1x Beretta M9 [Magazine] 206088324
| 1x Beretta M9 [Magazine] 206088359
| 2x SW Model 500
| 1x Walther PPK [Magazine] 190906721
| 1x Christmas Tree
| 2x Baseball Bat
| 1x Buckshot
| 1x Planter Box
| 2x Ceiling Lamp
| 1x Ashtray
| 2x Modern Chair
| 1x Workbench
| 3x Image Frame
| 1x Cash Register
| 1x Metal Shelves
| 1x Illuminated Sign
| 1x Round Display Table
| 2x Market Table

TOTAL MISSING: 29
VALUE OF ITEMS LOST (CRAFTING - 1% SALES TAX): $71,679 + Pistol Ammo lost: $1,804
VALUE OF ITEMS LOST (SHOP PURCHASE ONLY - 1% SALES TAX): $17,721
TOTAL $ COST: $89,400

I strongly recommend waiting for this bug report to be handled before creating a refund request, and to keep an eye on your storage for the missing items in this list in case they return after another server restart.

 

[Fredy]

I have traced back the error to an exact server error that happened on the moment you disconnected. It is incredibly rare and has only happened 9 times in total since 2021. I will fix this error for the upcoming update.

You are entitled to a refund, thank you very much @Exnem for calculating what was lost. Let's make it an even 100k.