Refund Request (HjalteSej)

[Hja!te]

Your Steam Name: HjalteSej
Your Roleplay Name: Tyroen Black
Your SteamID: STEAM_0:0:499980582

Reason for Request: I lost my weapon because i got killed for no reason

Requested Items: g36c + full-mag + rifle comp + stock

Evidence Type: Action Request
Evidence Link: https://medal.tv/games/garrys-mod/clips/j1xwVRF9L7VorDS5c?invite=cr-MSx2VEIsODU0NDkwNTEs

 

[Bnjemann]

Can you link the action request

 

[Hja!te]

Sorry, i don’t know What a action request is. I just don’t know What to do when making a refund request

 

[Tilin]

Information Thread 'Refund Requests - Information'

Feb 25, 2021

Making a Refund Request

• A refund request can only be made if you have lost items as a direct result of a server-side error or a rule break.
• You cannot make a refund request without an accepted action request or bug report unless authorised by a staff member.
• You cannot make a refund request if the value of items are below $5,000 as this is not proportionate.

Claiming a Refund

• Any administrator or above can issue your refund in-game.
• You can only claim...

• Tyla Jai
• Replies: 0
• Forum: Refund Requests

 

[Hja!te]

So how do i get my gun bacK?

 

[Tilin]

Did you make a report ingame? Did you make an Action Request on the forums?

 

[Hja!te]

I'm banned currently, but yes i made one in game when it first happened. And the admin told me to make a refund request on forums. And by the way, if i made a ban apology, does it have to be the admin who banned me that can answer?

 

[Tilin]

You're supposed to inform us what staff member authorized this.

 

[Hja!te]

when i get unbanned ill make another one

 

[Oddy]

Please provide the name of the staff member who authorized this, or give enough detail to help us identify the situation. At this time significant time has gone by without the necessary information to resolve this.