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Suggestion Title: Toggle Dispatch Responsibilities
Suggestion Description: Add an extra tab to the Dispatcher Menu with a checkbox to enable/disable your responsibilities, including:
- Incident Control
- Panics/Life Alerts
- 911 Calls
- Open Comms (???)
Disabling any of these responsibilities means that they will behave as if there is no dispatcher on (incidents will come through as normal, etc)
Enabling any of these delegates the responsibility to you, as currently works when dispatcher is active (calls and incidents directed to you first)
Why should this be added?:
- Allows better cooperation and teamwork between dispatchers, i.e the primary communicator can uncheck ‘911 Calls’ leaving the other 3 dispatchers (common scenario) to handle 911
- Enables various levels of involvement from dispatch, from just handling 911 calls or CCTV to full incident and radio control
- Lone dispatchers could temporarily allow open incident access when handling 911 calls or attending to other matters instead of causing a backlog
- Modular approach allows enabling/disabling of future dispatch additions (LOL)
What negatives could this have?:
- None; provided appropriate training and policies are put in place
What problem would this suggestion solve?: See ‘Why’ section
Suggestion Description: Add an extra tab to the Dispatcher Menu with a checkbox to enable/disable your responsibilities, including:
- Incident Control
- Panics/Life Alerts
- 911 Calls
- Open Comms (???)
Disabling any of these responsibilities means that they will behave as if there is no dispatcher on (incidents will come through as normal, etc)
Enabling any of these delegates the responsibility to you, as currently works when dispatcher is active (calls and incidents directed to you first)
Why should this be added?:
- Allows better cooperation and teamwork between dispatchers, i.e the primary communicator can uncheck ‘911 Calls’ leaving the other 3 dispatchers (common scenario) to handle 911
- Enables various levels of involvement from dispatch, from just handling 911 calls or CCTV to full incident and radio control
- Lone dispatchers could temporarily allow open incident access when handling 911 calls or attending to other matters instead of causing a backlog
- Modular approach allows enabling/disabling of future dispatch additions (LOL)
What negatives could this have?:
- None; provided appropriate training and policies are put in place
What problem would this suggestion solve?: See ‘Why’ section
