Changes to the Complaint Committee & process

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Hello everyone,

For the purpose of improving checks and balances within the department, more specifically the complaint process, the Chiefs of Department are pleased to announce a slight restructure of the Complaint Committee and change to the complaints process. Not long ago, the Complaint Committee was split from Professional Standards and became a division under the Office of the Chiefs of Department.

As a result of this change, @Mim was appointed chairman of the Complaint Committee.

For many of you this won’t affect how you create a complaint or how your complaints are dealt with, but this change has brought about some smaller changes as well.

This also means that:
  • Complaint Committee members can not be IA/PSD members, this includes command
  • The Professional Standards department is now in charge of dealing with infraction disputes
  • All personnel in charge of investigating or disputing complaints have been removed from the Complaint Committee
  • Complaint Committee meetings should become more frequent
  • Selecting new Complaint Committee members will first go through the new chairman

Regards,
Chiefs of Department
 
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