First time attempting to join server

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I'm looking to join the perpheads roleplay community, but I'm having trouble with my initial server join. When I try to join, a disconnect notification saying "Your account needs more time on the server before it can join from anything other than a residential IP address." I'm not quite sure how I i could do that without access to the server, so I'm hoping someone could help me out. Thank you!
 
I'm looking to join the perpheads roleplay community, but I'm having trouble with my initial server join. When I try to join, a disconnect notification saying "Your account needs more time on the server before it can join from anything other than a residential IP address." I'm not quite sure how I i could do that without access to the server, so I'm hoping someone could help me out. Thank you!

Players who are new aren’t able to use most VPNs.
 
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