Police Suggestion Split units among multiple dispatchers

[AceAbo]

Suggestion Title: Split units among multiple dispatchers
Suggestion Description: Let’s say there are 4 units a b c and d, when there is 1 dispatch on that one dispatch manages the whole units but when there are 2 dispatch the dispatch’s the first dispatch manages unites 1,2 and the second manages 3,4 and so on to 4 dispatchs,

each dispatch gets its own radio for example if there are 2 dispatchs officers from dispatch 1 talk to dispatch 1 and officers from dispatch 2 talk to dispatch 2 and so on officer who is being managed by dispatch 2 can’t talk to dispatch 1, the same keybind but different radios it is like unit radios but with dispatch and other units,

Dispatchs also have the ability to switch the units they are managing but it should split automatically when first joining the job

When one of the dispatchs is busy the units automatically transfer to the other dispatchers

If one of the dispatchers has all of their units busy they will have a “full” tag on them

Btw I never played as dispatch sorry if I said anything dumb

Why should this be added?:
The most important thing here is that multiple dispatchs can speak at the same time, QoL less stressful for both parties ect, also when there is a cop who needs a priority msg they can deliver it more easily,

What negatives could this have?:
- I’m not a dispatch main I don’t know what are the negatives, how ever I want dispatch main to tell me the problems so we can to figure the solution.
- also maybe the units system should be reworked for this to work not sure

What problem would this suggestion solve?: It would make dispatch more useful and also make dispatch less stressful

Useful Images:

https://imgur.com/a/B9wGLB8

 

[hyushi123]

i feelvlike this change will completly change the way dispatch is played and i feel like this would put a whole lot of stress on one dispatcher. i feel like its fine the way it is tbh

 

[Kimi]

I can see this being useful for things such as multiple raids, multiple RTCs etc. but it is a massive change and would completely rework dispatch to a degree. I don’t think it would work too well though as its an even more confusing system and could potentially make it harder for newer dispatchers. There are a number of issues with this idea too… How are the officers split up? How are incidents assigned? What if an incident is given to one side when heavy TFU are on the other? (or something similar with available RTUs and RTCs eg. no available units on 1 side but many on the other (specifically traffic units but yet it is assigned to less knowledgable regular officers or light TFU) would lead to extremely slow response times even if you could manually transfer the incident. Also would probably make it harder for probationary dispatchers especially as the other dispatcher online won’t be able to help them as he has his own incidents and officers to worry about…

Overall, may be useful possibly if all these issues were sorted out it could be a chosen feature you could turn on/off

But other than that I don’t see it being too good and dev time could be spent on better things. (mb for yapping)

 

[AceAbo]

1. Units are split equally/ remember that dispatchers can also move units to their management if for example one dispatcher is a pro and the other dispatcher is new.
2. Both dispatchers have the same computer/ same incidents so they can see what the other dispatcher is assigning
3. Again they share the same incidents so they both can assign units to the same incidents and in case one dispatcher needs a specific unit to an incident they can move that unit to their own management


- Ok now what we can do to make this work we can make units for dispatch like dispatch 1 is in unit Delta 1 and ect to Delta 4, you going to ask why do we need to add a specific unit to dispatch?
Answer : in case that there are 2 dispatch on duty and they want to hear the same radio for example when there is an Probationary dispatcher who is getting an OR
This also fixes the problem for probation dispatcher who needs help

 

[AceAbo]

- Ok now what we can do to make this work we can make units for dispatch like dispatch 1 is in unit Delta 1 and ect to Delta 4, you going to ask why do we need to add a specific unit to dispatch?
Answer : in case that there are 2 dispatch on duty and they want to hear the same radio for example when there is an Probationary dispatcher who is getting an OR
This also fixes the problem for probation dispatcher who needs help

Another use case is if there are 4 dispatchers 2 of the dispatchers are in the same unit for efficiency

Overall I think this new system is better than the current one we have and if this was the system we use I would play dispatch

 

[Skudist]

Should it occur that more than one dispatcher is on-duty, as per training, they are expected to split the tasks of receiving calls, checking CCTV cameras and handling radio.
From my personal observation, the problem you mention about dispatch being too stressful mainly comes down to mostly (if at all) having only one dispatcher on-duty who is taking over all these tasks, while there are 20 officers on-duty, most of whom are not trained to operate the radio via radio protocol.

The general idea of dispatch is to bring order to radio traffic and appropriately send necessary units to incidents, and not have the entire police force show up to one shots fired call, only then to realise that there is a raid on the other side of the city and no units are able to respond. As far as I saw, with high server population, this task was most efficiently performed if there were two dispatchers on-duty, each dividing their tasks (one taking calls and checking CCTV, the other receiving requests via radio and assigning units to incidents).

With the idea of splitting the PD up in two for each dispatcher, questions remain on how incidents themselves are distributed and how it can be assured that on a city-wide basis, capacities are appropriately distributed to oncoming incidents. And what do you do with EMS and firefighters?

 

[AceAbo]

I was going to also suggest Zone-based dispatch but that would be too complicated so I got nothing