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it was fair before when admins couldn't skip the hour wait .
And you'd complain if there were no staff available to do your reports likewise?
---- OP
Your problem lies not with the practicality of the queue, but with an issue connecting to the server - which you need to report as appropriate. The queue is clearly not to blame here as most other people can connect just fine after they wait their turn.
I would imagine that prior to the queue there weren't as many people attempting to join the full server because it requires them to be there and waste time clicking a button, which isn't all that exhilarating. Now with this 'wait in line' system, you can load up and get a rough idea of how long it would be rather than leaving it down to variable luck.